Archive for September, 2005

Do you know any one like this?

September 30, 2005

I’m going to condescend everyone for a minute, so please endulge me for a moment. This is for the slow people out there…

When you have a job, your job is … well … your job. And more importantly, other people’s jobs are (obviously) theirs. And when people have managers, thier manager’s job is to make sure that those people are being productive and meeting their objectives. And finally, (pay very close attention to this) as it is their manager’s job, it is not yours!

It has become far too common place in today’s work environment that people are assessing the productivity and contributions of others outside of their direct work group. Which is absolutely ludicrous. First of all, in many cases the people doing this evaluation have no concept of the objectives of the evaluees. Secondly, the evaluators are not aware of the work habits of the group under their watchful eyes so if they’re productive during the unmonitored times it’s going unnoticed. This again is just silly.

So this begs the question, what are these folks doing that leaves them so much time to worry about the work habits of others? Maybe they should be more focused on achieving their own goals than whether or not someone else is meeting thier goals. You cannot control everyone in the company. That’s not your job. If it were, you’d be the owner and would most likely be far more motivated in life than you currently are.

Motivated, hard-working people do not have the time to worry about what other people do with their time unless there is a direct affect on their own ability to be productive. Usually the motivated person will simply move on without the deadweight. So if you find yourself keeping tabs on someone you think is a slacker at work, ask yourself whether or not thier behavior is hindering you or not. If so, innovate a solution that works around your obstacles and leave the clipboard at home. If not, then why waste your time?

My Mac is 100% virus free!

September 28, 2005

I am proud to say that my Mac is 100% virus free. Not that that is any major accomplishment in the Mac world since my computer has always been virus free, but for you Windoze fans this is a dream that you may never (more likely will never) realize in your lifetime. There is really no point to this post other than to say ***nah naahh n-nah naahh*** and to tell you to read [Wil Shipley's post](http://wilshipley.com/blog/2005/09/mac-os-x-viruses-put-up-or-shut-up.html “Mac OS X Viruses: Put Up or Shut Up (part 1)”) on this topic … it’s a good one.

Kevin Trudeau is a Bodaggit

September 23, 2005

*I posted this on my personal blog some time ago, but I read some recent articles that prompted me to revist it. Sorry for the duplication if you’ve read this before, but Kevin’s such a snake I couldn’t resist any potential new audience. [BTW, what is a bodaggit?](http://swedler.uhduh.com/main/entry/?entry_id=177 “Definition of a bodaggit”)*

There’s a new book I recently heard of called ***Natural cures they don’t want you to know about*** by Kevin Trudeau, and I had the recent misfortune of seeing him tout his scam on an infomercial after the Kentucky Derby. His claims in the infomercial are completely unsubstantiated and he provides absolutely no statistical evidence or research to support his outrageous statements.

He claims that there are homeopathic cures for everything from acid reflux to cancer. ***That’s right… CANCER!*** Now I am not defending Pharmaceutical companies or condemning the possibilty of natural cures, but this book is simply a crock of shit. The book is a $30 advertisement for his website which has a $10/month subscription fee. His actions and association with this crap makes him worse than the people he is bashing in his book.

Check out the FTC’s view of Kevin [here](http://www.ftc.gov/opa/2004/09/trudeaucoral.htm “Kevin’s Ban”). Now I understand that this is his point in the book and his infomercial, but his scams are worse than any drug. Check out the [reviews](http://www.amazon.com/exec/obidos/ASIN/097559950X/qid=1115507702/sr=2-1/ref=pd_bbs_b_2_1/103-5527795-0133440 “His crappy book reviews”) on Amazon if you need more perspectives.

If you’re gullible enough and you can afford to get to the info he’s offering, I can’t speak to the efficacy of the homeopathic cures he speaks of. But he’s doing any potential benefits of them a disservice by even putting his name in the same arena. Simply disgusting!

Lazy is a matter of perspective

September 22, 2005

If you read any of my blog posts, you know about my friend and colleague [Chris](http://www.uhduh.com/ “Chris Cowan’s blog”), but I’m going to mention him again for a great post on [being lazy](http://www.uhduh.com/archives/2005/hello-my-name-is-chris-and-im-a-slacker “Hello, My Name is Chris and I’m a Lazy Dumb Slacker!”). His position: being a lazy slacker is what makes him good at his job. Could it be true? And how? This is one of my favorite debates and usually stirs up a very interesting discussion about common business practices in today’s knowledge-centric industries.

I read a great quote once from [Paul Graham](http://www.paulgraham.com/opensource.html “Paul Graham on open source and blogging”) that said:
>”The average office is a miserable place to get work done. And a lot of what makes offices bad are the very qualities we associate with professionalism. The average office environment is to productivity what flames painted on the side of a car are to speed.”

The point here isn’t that offices are necessarily a bad thing, but they are not always a good thing either as some people would have you believe. Many traditionalists will tell you that you need to get everybody under one roof and force them to sit in little cubicles from the hours of 9am to 5pm. And somehow that simple act will force people to be productive, or at the very least scare them into giving the company their “money’s worth.” This last point is debatable at best. It is more likely outright ridiculous.

In today’s knowledge-based industries getting your money’s worth is far more difficult than if you are producing a tangible product. Back in the industrial age, you could measure an employee’s productivity simply by counting the number of widgets they produced in a given time frame. Today, you can’t count the number of ideas someone produces or hours they are learning and get an accurate representation of their effectiveness.

Today is all about the end result. If you are a manager consider organizing your employee’s efforts according to an emergent management model: set a commonly accepted goal, give them the decision making criteria necessary to constrain their actions, and set up effective feedback loops, then … let them loose. If you do it effectively, you’ll see results that are borne from the greatest motivation in life, intrinsic motivation. Once someone finds it they will work 12 hours a day and give you better results than you ever dreamed of, and the best part is they’ll love you for it.

References:
[*Emergence: The Connected Lives of Ants, Brains, Cities, and Software*](http://www.amazon.com/exec/obidos/tg/detail/-/0684868768/qid=1127451076/sr=2-1/ref=pd_bbs_b_2_1/103-2192165-1305432?v=glance&s=books, “”) by Steven Johnson
[*Emergence: From Chaos to Order*](http://www.amazon.com/exec/obidos/tg/detail/-/0738201421/qid=1127451076/sr=2-2/ref=pd_bbs_b_2_2/103-2192165-1305432?v=glance&s=books, “”) by John H. Holland

Peanut butter & jelly know their place in the world, do you?

September 15, 2005

I rarely do what I am about to do, but for some reason I feel I must this time. I’ve been reading Steve Pavlina’s [blog](http://www.stevepavlina.com/blog/ “Pavlina’s Blog”) for sometime now, and I’ve had mixed emotions about most of his posts. However, he struck a nerve with me with a recent post entitled ["How to Go From Introvert to Extrovert."](http://www.stevepavlina.com/blog/2005/09/how-to-go-from-introvert-to-extrovert/ “I hesitate to link to it because I’m not promoting his ideas”) Besides the egregious stereotyping and bashing of extroverts in the post and its comments, it fails to explain the most important question; why would you want to become an extrovert if you are an introvert to begin with?

I have been very heavily into the [Myers-Briggs]( http://www.humanmetrics.com/cgi-win/JTypes1.htm “Take the test now to find our what you are!”) stuff for a while now, and there is a lot you can learn about yourself and others once you know their personality type. But one thing that it is supposed to do is help you understand how to interact with others on a personal and professional level without changing who you are.

Just to clarify, being an introvert or an extrovert has nothing to do with intelligence as Pavlina might have you believe; ” I often viewed extroverts as lacking in intelligence and depth”. (He backs off from that statement as the post continues, but it fuels a fire for his audience on the topic.) It is about where you get your energy. Introverts tend to recharge their batteries alone on a mountain somewhere; extroverts like to go out and have a beer with 100 of their closest friends.

There are a lot of people who fall into the middle of the road and actually enjoy both types of activities. I like to call this group “situational extroverts”. I myself belong to this group. We like to be the center of attention in group settings (speaking out in meetings, filling leadership voids, etc.), but if given a choice, we prefer to spend the bulk of our time with a pair of headphones and our [iPods]( http://www.apple.com/ipodnano/ “The coolest iPod ever”) in our own little worlds.

Pavlina talks of how “over a long period of time, [he] eventually found [himself] becoming more and more extroverted.” But even he admits that this is not something he aspired to. In fact, it seems to have naturally occurred in his life as a result of his life direction I would suppose. Or more likely, it is a result of the self-confidence and courage that generally comes with age.

To encourage introverts to become extroverts is likened to trying to convince Christians to become Jewish. It’s just not likely and very unnatural for them. But knowing each other and their beliefs and customs will allow them to work together towards a common goal in most cases. It is safe to say that a world without introverts would be a very difficult and noisy place, while a world devoid of extroverts would be rather isolated and slow.

I’m not going to go into a long diatribe about the other three letter combinations of Myers-Briggs, but suffice it to say that being and extrovert or an introvert is not a good or bad thing. It doesn’t say anything about who you are and very little about what motivates you.

This is not a good versus evil, or even a rich versus poor level argument where one of the two choices is socially more desirable than the other. It’s more of a [Sonny and Cher](http://www.tvparty.com/bgifs6/schead1.jpg “Sonny and Cher in happier times”) or [peanut butter and jelly](http://www.clappingfetus.com/Flash/peanutbutterjelly.html “Peanut butter jelly time”) type … individually they’re not much, but together they’re a hit.

Don’t fall for the implication that in order to get along in life, you must become something else. Understanding yourself is the key. Know your strengths and weaknesses and apply that knowledge and you’ll be far more successful and I would assume less bitter and frustrated. Good luck.

Peanut butter & jelly know their place in the world, do you?

September 15, 2005

I rarely do what I am about to do, but for some reason I feel I must this time. I’ve been reading Steve Pavlina’s [blog](http://www.stevepavlina.com/blog/ “Pavlina’s Blog”) for sometime now, and I’ve had mixed emotions about most of his posts. However, he struck a nerve with me with a recent post entitled ["How to Go From Introvert to Extrovert."](http://www.stevepavlina.com/blog/2005/09/how-to-go-from-introvert-to-extrovert/ “I hesitate to link to it because I’m not promoting his ideas”) Besides the egregious stereotyping and bashing of extroverts in the post and its comments, it fails to explain the most important question; why would you want to become an extrovert if you are an introvert to begin with?

I have been very heavily into the [Myers-Briggs]( http://www.humanmetrics.com/cgi-win/JTypes1.htm “Take the test now to find our what you are!”) stuff for a while now, and there is a lot you can learn about yourself and others once you know their personality type. But one thing that it is supposed to do is help you understand how to interact with others on a personal and professional level without changing who you are.

Just to clarify, being an introvert or an extrovert has nothing to do with intelligence as Pavlina might have you believe; ” I often viewed extroverts as lacking in intelligence and depth”. (He backs off from that statement as the post continues, but it fuels a fire for his audience on the topic.) It is about where you get your energy. Introverts tend to recharge their batteries alone on a mountain somewhere; extroverts like to go out and have a beer with 100 of their closest friends.

There are a lot of people who fall into the middle of the road and actually enjoy both types of activities. I like to call this group “situational extroverts”. I myself belong to this group. We like to be the center of attention in group settings (speaking out in meetings, filling leadership voids, etc.), but if given a choice, we prefer to spend the bulk of our time with a pair of headphones and our [iPods]( http://www.apple.com/ipodnano/ “The coolest iPod ever”) in our own little worlds.

Pavlina talks of how “over a long period of time, [he] eventually found [himself] becoming more and more extroverted.” But even he admits that this is not something he aspired to. In fact, it seems to have naturally occurred in his life as a result of his life direction I would suppose. Or more likely, it is a result of the self-confidence and courage that generally comes with age.

To encourage introverts to become extroverts is likened to trying to convince Christians to become Jewish. It’s just not likely and very unnatural for them. But knowing each other and their beliefs and customs will allow them to work together towards a common goal in most cases. It is safe to say that a world without introverts would be a very difficult and noisy place, while a world devoid of extroverts would be rather isolated and slow.

I’m not going to go into a long diatribe about the other three letter combinations of Myers-Briggs, but suffice it to say that being and extrovert or an introvert is not a good or bad thing. It doesn’t say anything about who you are and very little about what motivates you.

This is not a good versus evil, or even a rich versus poor level argument where one of the two choices is socially more desirable than the other. It’s more of a [Sonny and Cher](http://www.tvparty.com/bgifs6/schead1.jpg “Sonny and Cher in happier times”) or [peanut butter and jelly](http://www.clappingfetus.com/Flash/peanutbutterjelly.html “Peanut butter jelly time”) type … individually they’re not much, but together they’re a hit.

Don’t fall for the implication that in order to get along in life, you must become something else. Understanding yourself is the key. Know your strengths and weaknesses and apply that knowledge and you’ll be far more successful and I would assume less bitter and frustrated. Good luck.

This is what happens when you’re a miserable person at work

September 11, 2005

I recently got a photo ticket for going 56 mph in a 45 mph zone. To be fair, I was reacting to a frantic call from my wife who had doubled over in pain while my two children (6 months and just under 3 years old) were screaming and crying in the background all which resulted in an emergency appendectomy at 11:30pm that same night. Regardless, I got the ticket and decided to make my life easier and just pay the $120 and go to driving school.

Make my life easier, it did not. It turns out that I got my ticket in the mail the day after my court date since I am still having mail forwarded to my temporary apartment while my new house is being built. It turns out that the post office is not the most reliable or quickest delivery method available as we are led to believe as children, but that is another topic for another time I’m sure. So I got my ticket late so I called the courthouse to reschedule over the phone. That part went smoothly. But that’s where the good news ends.

When I rescheduled my court date, I wrote the 19th down in my [hipsterPDA](http://www.unhappyemployee.com/?p=4, “My HipsterPDA”). Unfortunately, I thought it was the 19th of August so on the 17th I called the Arizona Defensive Driving School who somehow confirmed my court date as the 19th of August and I was told that the class must be completed at least 3 business day before the court date so I would have to appear in court on the 19th to have my date rescheduled again since you can only reschedule once over the phone. I went to court on the 19th and they told me that it was September 19th not August. She wrote the new date and my confirmation number on my ticket and told me to schedule the class and turn in the ticket at the class.

My class was Saturday Sept. 10. I got there early and checked in. The guy running the class was a real winner. He was complaining about having to be there on a Saturday and bragging about “running two red lights to get him into this.” I’m not really sure how that worked out, but if it was true it was disturbing that he was in charge of the defensive driving course in the first place, but it turned out he was completely incompetent besides that.

When I checked in, he told me he needed “paperwork” on my rescheduled court date. I told him about my unnecessary trip to the courthouse and that the clerk had written the confirmation code and the new date on the ticket, and I showed him when that was. He said he’d check on it, but that “it should be alright.” He left the room for a while then came back and told me I couldn’t take the class because I didn’t have the “paperwork.” In a huff I took my paperwork and my money and when home.

When I got home I called the driving school and they informed me that the confirmation number I had was sufficient, but that the class had already started and scheduled me for the next day at a different location. They gave me directions and I went there the morning bright and early. It turns out that the directions were horrible. I looked for the place for more than 30 minutes and when I finally go there, I was late. So I couldn’t take the class, and now I’m forced to call the school again tomorrow and reschedule again.

So what? The people at the driving school don’t care. They’re going to make their money because I don’t have any alternative. But in the real world, miserable people make customer’s lives unnecessarily difficult and drive them away. This kind of thing happens in business everyday. And we lose existing and potential customers every day from it. Apathy is poison. Keep that in mind the next time you have an experience with a customer. Ask yourself:

* Am I doing everything I can?

* Am I being fully honest?

* Knowing everything that I know about this encounter, how would I feel if I were on the other side of it?

What is this site?

September 10, 2005

A lot of people have been asking me what this site is all about. *How to be an Unhappy Employee* is not a site about how to be miserable at work, but rather a look at personal accountability and our ability as human beings to make the best of a bad situation. (Hence the lemons.)

I’ve long been interested in the interworkings of the human mind and what motivates people. I’m not a motivational speaker or pick-the-team-up-by-the-seats-of-their-respective-pants leader dragging them to victory. I’m just a regular guy.; an employee who had enough. Enough bitching, moaning, complaining, worrying, and back-stabbing.

So the goal of this site is to inspire others to step up and make their professional lives what they want it to be. Sometimes you may get a gut check here, sometimes a laugh, but you can always count on getting something that will make you think. I hope you read this and come back often, as I try to change the world one lemon at a time.

Conventional Wisdom and Cause vs Correlation

September 5, 2005

I recently listened to the audiobook “[Freakonomics](http://www.freakonomics.com/ “Freakonomics”)” by Steven D. Levitt and Stephen Dubner, and as a result I’ve been on a conventional-wisdom busting crusade. I was having a discussion with [Chris Cowan](http://www.uhduh.com/ “UHDUH”) about the importance of a college degree on predicting the likely success of a person in business. (Interestingly we had wildly differing opinions of success to begin with. But I digress.)

The debate was heated and somewhat surprising. I took a very risky position and after all was said and done, I turned to Steven Levitt for some perspective. The following are some excepts from an email exchange with the brains behind the book. (Italics = my email, bold + italics = his response).

… His position* was that having a college degree illustrates “an ability to make long term goals and complete them,” and that this indicates likely success. “The most important thing about it is that you are ending a milestone and it allows you to reflect upon your achievement,” he said. He used the “US census” and an extrapolated statement “that college grads earn more money then non-grads” as an indicator of success in that subset of the population. And he argued that it was good practice to eliminate candidates for hiring based on whether or not they had a degree.

My position was that the degree of success that one achieves in life is more likely the result of the factors in their life that make them more likely to go to college in the first place such as affluence, stable home life, etc., rather than the mere fact of them successfully navigating our severely lacking higher education system.

Also, I argued, the census includes people who have no means of going to college and have vastly different life paths than those people who are likely to make it through college, and thus skews the numbers. “It is possible that given a more specialized subset, one that was equal in every way accept college degree, may in fact prove vastly different results,” I expounded.

I am not discounting the fact that “conventional wisdom in our society does use a college degree as a primary (and sometimes sole) criteria for hiring,” but that it is “unfairly weighted.” The fact that some “underprivileged” bootstrap themselves into college and thus into a “degree only” job, could merely be a reflection of the determination and perseverance that would have made them successful despite a college degree.

Ok enough of the background, is there any basis for my argument? Or am I grasping as straws? I tried to find supporting documentation online, but I’m not having much success. Do you know of any study combatting the conventional wisdom here?

The evidence is strong that more education increases earnings by about 8 percent a year. That appears to be a causal impact, not just correlation. so if you take a random person and give them more education, their earnings tend to rise.

So that seems to argue against your position.

Note that the rise in earnings may not be because the workers are more productive, only that employers treat them as more productive. That gives your position some hope.

… You said “the rise in earnings may not be because the workers are more productive, only that employers treat them as more productive,” which is precisely my point. But it would seem that my position is nearly impossible to prove (or disprove), because the importance of the college degree is so ingrained in our society. As a result, it is possible that those who may have the drive and initiative to self-study in a particular higher-level skill, and become experts without the higher education system, may be dissuaded from even attempting that life path because they believe that the stigma of not having a college education will hold them back.

Given today’s increasing availability of information, it is becoming more likely that self-taught individuals (specifically in technology related fields) can be more skilled at graduation age than many college grads. Not proven by any means, but only possible.

So maybe there is more to college and graduation than just the degree … right? The big caveat in my argument is that the life lessons learned in college, such as independence and higher-level social problem solving, are immeasurable. These are frequently used in counterpoint arguments against me. But I’m sure there are very likely other life-lesson education scenarios that could occur in the absence of college life.

But the question remains “why do we give the college degree such an importance in our society?” As you stated “more education increases earnings by about 8 percent per year,” but is that a result of the actual impact of the person given their education or just our belief that their education somehow makes them a better and more productive employee? And, back to my first point, since we are dissuading all of the non-grads early on in life, is it possible that we manufactured the “cause” relationship through hundreds of years of conventional wisdom?

At the heart of my argument I do believe in the power of education, knowledge and applied information. I just don’t believe that having a piece of paper ensures proper application of said knowledge. There are a lot of educated idiots in the world…

So far it’s not looking to good for me, but I thought I would post it up here and see if anyone else has an opinion on it. If I get any response from Mr. Levitt I’ll post it.